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Frequently asked questions

How do I place an order?

Shopping on Market45 is easy!

Once you have found the product you want to buy, just follow the steps below:

  • Click ’Add to cart’, to add this product to your cart,
  • Click ’view Cart’  and Then “check out" in the top right corner,
  • You will then need to fill in your contact details and preferred shipping address,
  • Chose your preferred payment option before clicking the ’Place order’ button.

Can I Get A Refund?

Step 1: Contact us

Contact us by creating instant ticket on your My Account menu. Go to orders panel and create ticket on that order or call us at 01906400143 to create your return request, select the product you wish to return on the return form that arrived with your order.

Step 2: Pack your product

  • Pack your product according to the return conditions.
  • Include all tags, accessories or free gifts you received.

Step 3: Return your product

  1. If you requested a pickup, we will contact.
  2. If We create any problem then no shipping charges will apply)
  3. If you wish to return your product then shipping charges will apply)

Which Payment Option Do I Choose?

You can choose cash on deliver inside Dhaka.

For Outside Dhaka you have to pay 50% advance payment to continue the order proceed.

Are there any hidden costs or charges if I order from Market45?

There are no hidden costs or charges when you order from Market45. All costs are 100% visible at the end of the checkout process.

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